Service Suspension Request | Temporarily Suspend Your Netwire Fiber Service

Suspend Your Service with Ease

Service Suspension Request!

At Netwire Fiber, we understand that sometimes you may need to pause your residential services temporarily. That’s why we offer a simple and hassle-free way to put your account on hold.

With our Account Suspension option, you can suspend your residential service for at least two months and up to six months without incurring charges during the pause period.

Submit your request!

How It Works

1. Submit a Request:

Use the form below to formally request a service halt.

2. Verification:

Our team will contact you to confirm your details and the requested dates.

3. No Charges During Halt:

Billing will stop during the halt period and automatically resume once the pause ends.

4. Extend If Needed:

If you need to extend your service pause beyond the initial period, please note that additional fees may apply as outlined in our terms and conditions

Important Notes

The suspension period must be for a minimum of two months.
Services will automatically resume once the suspension period ends, and billing will restart.
Delays or late payments after the pause period may result in applicable fees.
This process is subject to our Terms and Conditions of Service

Full Name *
Phone Number *
Email Address *
Your Complete Address *
Start Date of Suspension *	(yyyy-mm-dd)
End Date of Suspension *	(yyyy-mm-dd)
Suspension Notes

 ADDRESS

20 Steelcase Road West, Unit 13

Markham, ON L3R 1B2

 PHONE

1-888-668-6064

 EMAIL

support@netwirefiber.ca

 WORKING HOURS

Office Hours
M-F 9:00am-5:00pm EST